RETURN & REFUND POLICY

Last Updated: August 8, 2026

At Mewaat, we carefully pack and check every order to ensure you receive fresh, quality dry fruits.

Returns & Replacements

We accept replacement or refund requests if:

• You received the wrong product.
• Your order arrived damaged.
• An item is missing from your order.
• The product has a genuine quality issue.

For food-safety reasons, opened or consumed products are generally not eligible for return, unless there is a verified quality issue.

Reporting an Issue

Please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue.

After reviewing your request, we may provide a replacement or refund.

Refunds

Approved refunds will be processed through the applicable payment method. Processing time may vary depending on the bank or payment provider.

Shipping charges are generally non-refundable unless the issue was caused by Mewaat.